Support | Video Library
Watch our collection of Self-Help and Training videos for quick answers to your most common questions. You will find short, simple and easy to follow video demonstrations on how to get stuff done on your POS system; everything from how to login and start transactions to how to setup products and screens. You can follow along at your own pace and if you get stuck; feel free to reach out to one of our knowledgable support analysts via email to firstname.lastname@example.org or via telephone at 866-629-2990. Make sure to check back often as we are constantly updating our catalogue of videos.
Videos are seperated into categories to make it easier to locate what you need. Click the Category Heading to see the related videos.
GETTING STARTED Covers everything you will need to know to start using your Point of Sale Screens from how to setup the hardware to how to enter transactions, do voids and discounts, add new items and customers to the screens and run quick reports.
BACKOFFICE Covers everything you will need to know to setup your POS System from an administration perspective like how to setup new products and categories, setup and manage lists of employees, setup discounts, etc.
CloudFlo - Rate Adjust for CalibrationSpouts need to be calibrated for the type of Liquor they pour. Learn how this is done with the Rate Adjust Liquor Setting.
CloudFlo - How to use the Pour SpoutsSee how easy it is to use the SkyFlo Pour Spouts
CloudFlo - Spout CleaningLearn how to properly clean and maintain your SkyFlo Spouts for trouble-free operations
CloudFlo - Adding New SpoutsWatch this video to learn how to add new spouts to a CloudFlo Controller
CloudFlo - Adding a New LiquorLearn how to add new liquors to your CloudFlo system
An Introduction to Universal POSA quick introduction to various functions in Universal POS
Universal POS - Hardware Setup VideoJust received your brand new Universal POS System Hardware? Watch this video to see how simple it is to hook everything up and get on your way to start using your POS!